Terms of Use

Last Updated: May 2025

Welcome to the website of Miss G & Me. Throughout these Terms of Use, “we,” “us,” and “our” refer to Miss G & Me, and Penni Lamprey, our founder, may be referenced directly.

By accessing or using our website, you agree to be bound by these Terms of Use. We may update them at any time by posting the revised version here. Please check this page regularly to stay informed.

Our Purpose

Miss G & Me was founded with a clear mission: to reshape the tall women’s clothing landscape in Australia. In doing so, we aim to provide a shopping experience that is fair, rewarding, and genuinely enjoyable. These Terms of Use reflect our values, and we encourage you to contact us if you have questions. For specific policies, see the links at the footer of our website.

1. Ownership & Intellectual Property

All content on this website, including text, graphics, images, audio, video, layout, and design, is owned or controlled by Miss G & Me and protected under Australian and international copyright laws.

You may download one copy of downloadable content for personal, non-commercial use only, provided you:

Retain all copyright and proprietary notices,
Do not sell, modify, reproduce, display, publicly perform, distribute, or otherwise use the content for public or commercial purposes, and
Do not use content in a way that implies any association with Miss G & Me without prior written consent.

2. Use of Our Website

By using this site or placing an order, you agree to:

Use the website for legitimate enquiries or purchases only.
Do not place speculative, false, or fraudulent orders (we may cancel suspicious orders and report them to authorities).
Provide accurate contact details (email, phone, mailing address, etc.).

You must be at least 18 years of age and legally capable of entering into binding contracts.

3. Product Availability

As a small Australian label, all orders are subject to stock availability. If an item is unavailable, we may offer a substitute of equal or higher value. If you don’t wish to accept the substitute, we will provide a full refund.

4. Order Refusal

We reserve the right to withdraw any item, edit content, or refuse orders at our discretion, even after confirmation. We are not liable to you or any third party for exercising these rights.

5. Delivery

Unless otherwise stated, we aim to dispatch orders within 30 days of order confirmation. If we’re unable to meet that timeframe, you may cancel the order and receive a full refund.

In the case of delays outside our control (e.g. COVID restrictions, supply chain issues), we will contact you and make efforts to minimise the impact. If delays become substantial, you may cancel the order for a full refund.

Please refer to our Postage Policy for full details.

6. Price & Payment

Prices listed include GST but exclude delivery costs, which are added at checkout.

If a pricing error occurs, we will contact you for confirmation before proceeding. If we can’t reach you, we’ll cancel the order and issue a full refund. We are not obligated to honour obvious pricing errors.

Payment methods: Visa, Mastercard, PayPal. AfterPay. Bank Transfer.

We use encryption to protect payment data. By submitting payment, you confirm that the card or payment method is yours. Orders are subject to verification and authorisation by your card issuer.

7. Third-Party Links

Our website may contain links to third-party websites. These are provided for your convenience only. We have no control over these sites and are not responsible for their content or any loss or damage resulting from your use of them.

8. Account Registration

To make purchases or access special features, you may be required to create an account.

You agree to:

Provide accurate and current registration data,
Do not impersonate others or misrepresent your identity,
Promptly report unauthorised account use to penni@missgandme.com.au.

We may suspend or terminate your account for any violation of these Terms.

9. Returns, Refunds & Warranties

Please see our dedicated Returns & Refunds page for full details.

For warranty claims, contact us at penni@missgandme.com.au with:

Proof of purchase (e.g. postage confirmation),
Photographs of the item.

If we find the item to be defective, we will issue a full refund (including delivery) using your original payment method. This policy is in addition to your rights under Australian Consumer Law.

10. Consumer Guarantees

Miss G & Me honours consumer guarantees under the Australian Consumer Law. Nothing in these Terms excludes your statutory rights.

11. Minors

If you are under the legal age of majority in your jurisdiction, you should review these Terms with a parent or guardian to ensure understanding and consent.

12. Electronic Communications

By using our site, you consent to receive communications from us electronically. This includes email and notices posted on our site. You agree that these satisfy any legal requirement that such communications be in writing.